Returns and refunds are only accepted within 7 calendar says of purchase.
To be eligible for a return or a refund, your item must be unused, in its original packaging and in the same condition in which it was received.
To complete your return, we require a receipt or proof of purchase (Invoice number).
If items have been supplied correctly as per your order, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
We only replace items if they were received defective or damaged. Please contact us immediately upon receipt of your order so that we can attend to the matter at +27 12 323 1178 or firstname.lastname@example.org.
If items have been supplied correctly as per your order and you have changed your mind, you will be responsible for paying for your own shipping costs for the return of your item. Shipping costs are non-refundable.
Once your return is received and inspected our team, we will notify you telephonically or per email or to whether your refund is approved or rejected.
If approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Please note that credit card refunds take 7-10 days to reflect.